Telephone Operators

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

What do people in the Telephone Operators career do?

Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with ...

What is the median salary for Telephone Operators?

The median annual salary for Telephone Operators is $41,740.

What is the job outlook for Telephone Operators?

Employment for Telephone Operators is projected to decline by 27.6% over the next decade.

What education does the Telephone Operators career require?

The Telephone Operators career typically requires high school diploma or equivalent.

What skills does the Telephone Operators career call for?

Key skills for the Telephone Operators career include Active Listening, Speaking, Service Orientation, Social Perceptiveness, Reading Comprehension, Critical Thinking.