Telephone Operators
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
What do Telephone Operators do?
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with ...
What is the median salary for Telephone Operators?
The median annual salary for Telephone Operators is $39,130.
What is the job outlook for Telephone Operators?
Employment for Telephone Operators is projected to decline by 27.5% over the next decade.
What education do Telephone Operators need?
Telephone Operators typically require high school diploma (or ged).
What skills do Telephone Operators need?
Key skills for Telephone Operators include Reading Comprehension, Active Listening, Active Listening, Speaking, Speaking, Critical Thinking, Social Perceptiveness, Service Orientation.