This Privacy Policy explains how College Decoded collects, uses, shares, and protects information when you use collegedecoded.com, the College Decoded SAT/ACT Prep mobile app, and related services.
1. Information We Collect
We collect information you provide directly, including account details such as name and email address, student planning details such as graduation year, academic interests, saved colleges, test-prep progress, support messages, and subscription status.
If you apply for school counselor resource access, we may collect professional affiliation information such as your name, work email, school name, school website, role, state, optional staff profile URL, application status, and review notes.
2. Information We Do Not Collect
We do not ask for Social Security numbers, full payment card numbers, health information, or biometric identifiers. School counselor resource access is not intended for storing student records or personally identifiable student information about another person.
3. Automatically Collected Information
We may collect device and usage information such as IP address, browser type, device type, operating system, app version, pages or screens viewed, features used, approximate location derived from IP address, cookies, and similar technologies.
4. How We Use Information
We use information to provide the service, authenticate users, personalize college and career planning tools, track test-prep progress, process subscriptions, respond to support requests, improve product quality, detect abuse and fraud, comply with legal obligations, and communicate about the service.
5. Payments and Subscriptions
Payments are processed by third-party providers such as Apple for App Store subscriptions and Stripe for website payments. These providers may collect payment details according to their own policies. College Decoded receives limited subscription and transaction status information needed to provide paid access and support billing questions.
6. Analytics, Error Reporting, and Advertising
We may use analytics, crash reporting, and advertising tools to understand service performance, measure marketing, and improve user experience. These tools may receive identifiers, device data, usage events, and referral information. Where required, we provide consent or preference controls.
7. How We Share Information
We may share information with service providers who help operate College Decoded, including hosting, authentication, payment, analytics, email, support, security, and error monitoring providers. We may also share information if required by law, to protect rights and safety, or as part of a business transfer.
8. Student and Counselor Data
Student-facing accounts may store information the user chooses to enter for college planning and test preparation. Counselor resource accounts are designed for general resource access and may not be used to enter or store a student's personally identifiable information unless a separate paid counselor product and applicable permissions are in place.
9. Cookies and Similar Technologies
We use cookies, local storage, and similar technologies for login sessions, preferences, analytics, security, marketing measurement, and product functionality. You can manage cookies through your browser settings and any consent tools shown on the site.
10. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business operations. Retention periods vary based on the type of information and user choices.
11. Security
We use technical and organizational safeguards designed to protect information, including encrypted connections, access controls, monitoring, and secure third-party processors. No online service can guarantee complete security.
12. Your Choices
You may update account information, unsubscribe from marketing emails, manage browser cookies, request account deletion, and contact us about privacy rights that may apply in your location.
13. Children
College Decoded is not intended for children under 13. Users under 13 may not create accounts or use paid features. If we learn that we collected personal information from a child under 13 without appropriate consent, we will take steps to delete it.
14. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the service or by email when practical. Continued use after an update means the revised policy applies.
15. Contact
Privacy questions and requests can be sent to [email protected].