Customer Success Manager

Ensure customers achieve their desired outcomes with a product, driving retention, expansion, and advocacy. Manage a portfolio of accounts post-sale — onboarding customers, running business reviews, identifying expansion opportunities, and preventing churn through proactive relationship management. The key to SaaS growth.

What do Customer Success Manager do?

Ensure customers achieve their desired outcomes with a product, driving retention, expansion, and advocacy. Manage a portfolio of accounts post-sale — onboarding customers, running business reviews, identifying expansion opportunities, and preventing churn through proactive relationship management. ...

What is the median salary for Customer Success Manager?

The median annual salary for Customer Success Manager is $138,060.

What is the job outlook for Customer Success Manager?

Employment for Customer Success Manager is projected to grow by 18.0% over the next decade.

What education do Customer Success Manager need?

Customer Success Manager typically require bachelor's degree in business, communications, or related field.

What skills do Customer Success Manager need?

Key skills for Customer Success Manager include Communication, Relationship management, CRM tools, Product knowledge, Data analysis, Problem-solving.

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Data Scientists
Median Pay$120,230
Job Growth by 2035+34.6%
School After High SchoolAbout 4 years
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  • Calculus
  • Computer Science
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Data ScienceStatisticsComputer Science
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Median$120,230
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24,800 openings a year, projected
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Information Security Analysts
Median Pay$129,180
Job Growth by 2035+21%
School After High SchoolAbout 4 years
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Prepare Early
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  • Statistics
  • Networking
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Typical entry education
CybersecurityInformation TechnologyComputer Science
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Information Security Analysts
Lowest 10% earn under$75,090
Median$129,180
Top 10% earn over$199,850
14,100 openings a year, projected

Pay: BLS Occupational Employment and Wage Statistics, May 2025. Growth, openings and entry education: BLS Employment Projections 2025-2035.

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